The Best Practice Blog
Running a healthcare Practice is one of the most rewarding — and most demanding — roles in Irish healthcare. Behind every well-run Practice is a team making hundreds of decisions a day, often without a roadmap. That's where we come in. This blog is where we share the lessons, strategies, and real-world insights drawn from over 25 years working inside and alongside Practices across Ireland — so you can build a Practice that works better for your patients, your team, and you.
As I work in Practices throughout Ireland, I observe the very real challenges of working as a Medical Receptionist in General Practice.
It is only when you sit in the “hot seat” that you get a sense ...
Let’s go back to early March 2020, many GP Practices were closed to new patients and General Practice was in crisis for many reasons including decreasing numbers of GPs, Pressure on OOH Services. Ther...
Thursday 12th March 2020 will stay etched in my memory for many years to come.
I was doing what I really enjoy which is helping to support GPs and their Staff. I had travelled to the Practice locatio...
Since March 2020, General Practice has been the one constant that had to adapt and continue despite the Pandemic. GPs and their teams have continued to provide services to their patients and Medical R...
More than ever before, GPs, Practice Nurses, and entire GP practice teams are incredibly busy. The last 18 to 20 months have seen so many changes in how Healthcare is delivered. There has also been a ...
The GP is not just a GP. He or she is also a counsellor, an advocate and life-long confidante who cares for their patients during some of the most vulnerable times of their lives. GPs are in it for th...
What is the probationary period for GP staff?
Probation is usually defined in a company’s employee handbook, and is given to new employees when they first begin a job. The probationary period allows ...
Does how we work make a difference to the outcome?
I have the privilege of working in Practices all over the country which has provided me with so many interesting insights into how work is completed...
Having gone through a pretty rigorous process to receive an All-Star Accreditation from the All Ireland Business Foundation in Croke Park, I have had a few days to reflect on being a ‘Thought Leader’ ...
Listen Back to Asumpta Gallagher interviewed on the Keith Finnegan Show, Galway Bay FM on September 17th. She explains to listeners what Best Practice is about, how it can help Healthcare Practices an...
In this blog, I wanted to talk about training and whether there is any value in it!
I am one of those people who has always gone one step further to seek information. I have always been naturally cur...
A Medical Secretary/Receptionist is a specialist role and therefore, for the majority of roles, you would be required to have an additional set of skills relating to this sector. As you would be handl...
