About Best Practice
Every Practice is different. But one thing is always the same — it is the people who make it work. That is where we begin.
NICE TO MEET YOU
We are Best Practice
Best Practice was founded in 2018 after nearly 20 years of working inside GP Practices — managing teams, building systems, and navigating the everyday realities of Irish general practice.
We built this consultancy because we knew, from the inside, what Practices actually need: practical support that respects how things really work, not textbook advice that sounds good but does not land.
Today, we work with Practices across Ireland — from single-handed GPs to large group Practices — providing consultancy, training, and people support that makes a genuine difference.
Practice Consultancy
Strategic support, financial oversight, and operational improvements tailored to the realities of your Practice — not generic templates.
Training and Development
CPD-accredited programmes designed specifically for non-clinical healthcare staff — the people who keep the front door of your Practice running.
People Support
HR guidance, mediation, and conflict resolution from an accredited mediator who understands the unique dynamics of healthcare teams.
Our Story
Best Practice did not grow out of a textbook. It grew out of years spent inside Practices — answering phones, managing rosters, sitting in the middle of team tensions, and finding ways to make things work when systems were stretched and people were under pressure.
Over nearly two decades of working in general practice, one thing became clear: Practices depend on the people behind the scenes — the receptionists, the secretaries, the managers — and those people are too often overlooked when it comes to development, recognition, and support.
Best Practice was built to change that. Not as a corporate consultancy that parachutes in with a clipboard, but as a partner that understands what your Monday morning actually looks like.
That lived experience is what makes the difference. We do not just advise — we understand.
Why We Do This Work
Healthcare is not just a sector — it is a community. And at the heart of every well-run Practice is a team of people who care deeply about the patients they serve, even when the work is demanding and the recognition is thin.
We do this work because we believe those people deserve better — better systems, better support, better training, and a voice in how their Practice grows.
Our mission is simple: help Practices work well by helping their people work well. When your team feels valued, equipped, and supported, everything else falls into place.
That is not a tagline — it is what we have seen happen, time and again, across every Practice we have worked with.
