The Best Practice Blog

Running a healthcare Practice is one of the most rewarding β€” and most demanding β€” roles in Irish healthcare. Behind every well-run Practice is a team making hundreds of decisions a day, often without a roadmap. That's where we come in. This blog is where we share the lessons, strategies, and real-world insights drawn from over 25 years working inside and alongside Practices across Ireland β€” so you can build a Practice that works better for your patients, your team, and you.

Can our workspace make us more productive? gp practice management healthcare compliance hr staff training Mar 02, 2026

I have worked in many different types of workspaces over the years, the most memorable was where I was sharing space with what was effectively a dumping ground for old furniture, shelving units (lots ...

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Is your Practice losing out on Income? gp practice management hr staff training Mar 02, 2026

Recently, I had the pleasure of providing one to one training to a GP Practice Secretary. The training was to help increase her knowledge of state claims, to ensure that the Practice was claiming all ...

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The GP Receptionist - Friend or Foe?? gp practice management hr staff training Mar 02, 2026

We sometimes hear about GP surgeries with fierce, fire-breathing receptionists and phone lines that are constantly engaged but what really goes on behind the reception desk?

Lets have a look; Martina
...

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A mild case of GDPR - At last something to make you smile :) gp practice management hr staff training Mar 02, 2026

In the consulting room: a mild case of GDPR

In which we establish an evidential link between data protection legislation, headaches and depression in general practice...

GP:Β What can I do for you to
...

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Reflecting on the last 5 years in Best Practice gp practice management Oct 26, 2023

From Driving up to 1000km per week to working online Almost 5 years ago, I launched Best Practice with no real idea of what that meant or how it was going to develop. Earlier this evening, I got a sen...

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Merry Christmas from Best Practice gp practice management healthcare compliance hr staff training Nov 30, 2022

The Christmas season has crept up on all of this year. I know that it has been a very busy few weeks and months for all of you working in General Practice and everyone is very deserving of a break, ev...

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