Online course · Fully revised for 2026
Master GMS, PCRS and the State Schemes for 2026
Scattered guidance, outdated circulars and learning on the job leave capable practice teams second-guessing every claim. This course brings it all together in one place: practical, current and built from more than 25 years in healthcare management, nearly 20 of them inside Irish GP practices.
- 11 video lessons
- Self-paced, online
- Certificate on passing
Paid course. Enrolment is completed through Kajabi's secure checkout.
Who it is for
Built for the people who make the claims
Written for the non-clinical team members who handle GMS and PCRS work day to day, and for the GP principals who rely on them.
- Practice managerswho oversee claiming, subsidies and the practice's income from the State Schemes
- Practice secretaries
- Receptionists
- Administrative staffworking with GMS and PCRS
- GP principalswho want a clearer understanding of practice claiming and reimbursement
Why it matters
Half the picture is where claims go wrong
Most claiming problems are not caused by carelessness. They come from good people doing their best with half the picture. This course gives them the whole of it.
The complete picture, in one place
GMS, PCRS and the State Schemes explained together, so you see how each claim connects to the next instead of piecing it together from scattered sources.
Capitation, STCs and CDM in context
The claims your practice deals with every week, explained the way they actually work at the desk, so you understand what is being claimed and why.
Subsidies, leave and supports made clear
Practice support subsidies, leave entitlements and other grants set out in plain terms, so you know what your practice may be entitled to and where to look.
Taught from inside the practice
Guidance from someone who has done the work at the desk, reconciled the statements and resolved the queries, rather than theory from the outside.
In practice
Be the person your practice turns to when a claim does not add up
When you understand how claims are made, paid and reconciled, the questions stop landing on the GP's desk. You know where to look on the statement, how to approach a query and which claims are worth checking.
The course is designed to build that understanding, lesson by lesson, and to give you knowledge you can apply in everyday practice administration.
How the course works
Learn online, at your own pace, around the practice day
Designed to fit around the realities of a busy practice, rather than the other way round.
Watch the lessons
Eleven pre-recorded video lessons, each focused on one part of GMS, PCRS or the State Schemes.
Choose your own time
Work through the lessons online, whenever it suits you and your practice.
Build lesson by lesson
The course opens with GMS Foundations and builds from there, through each scheme, subsidy and support.
Assessment and certificate
Finish with a final assessment across the whole course, and receive a certificate when you pass.
Curriculum
The course, lesson by lesson
Eleven video lessons, from the foundations of the GMS contract to each scheme, subsidy and support your practice relies on, finishing with a final assessment to confirm your understanding.
Enrol in the full course- Lesson 1
GMS Foundations
How the GMS contract is structured, and the language you will meet every day in PCRS work.
- Lesson 2
Capitation
How capitation is calculated and paid, and how to keep your patient panel accurate.
- Lesson 3
GP Application Suite
Finding your way around the PCRS online system used to submit, track and manage claims.
- Lesson 4
Special Type Consultations
What qualifies as an STC, how to claim it, and why so many are missed.
- Lesson 5
Women's Health Schemes
The schemes supporting women's health, including Maternity and Infant Care, and how they are claimed.
- Lesson 6
Chronic Disease Management, Part 1
An introduction to the CDM programme and how it works within the practice.
- Lesson 7
Chronic Disease Management, Part 2
Building on Part 1 with the detail of claiming and managing the programme day to day.
- Lesson 8
Immunisations
The immunisation programmes and the claims that go with them.
- Lesson 9
Practice Support Subsidies
What your practice may be entitled to towards staff costs, and how to keep those claims in order.
- Lesson 10
Leave Entitlements
The leave entitlements available under the GMS contract and how to claim for cover.
- Lesson 11
Other Grants and Supports
The further grants and supports available to practices, and how to access them.
- To finish
Final assessment and certificate
Check your understanding across the whole course, and receive your certificate when you pass.
Your tutor
About your tutor, Asumpta Gallagher
I spent nearly twenty years working inside GP practices before I founded Best Practice. I built this course to give practice teams the clear, practical understanding of GMS and PCRS that I would have valued at the start, and that I see teams searching for every week.
Asumpta founded Best Practice in 2018 after nearly two decades working inside Irish GP practices, from single-handed practices to large group practices. Today she consults with practices across Ireland and designs and delivers training for non-clinical teams, from practice managers to reception and secretarial staff.
Questions
Questions practice teams ask
Something not covered here? Email asumpta@bestpractice.ie and I will come back to you.
It is built from the inside. Every lesson reflects how claims actually move through an Irish practice: who records what, where things go wrong and how to put them right. The aim is practical understanding you can apply at your desk, not a summary of the rules.
Yes. The course opens with GMS Foundations and builds lesson by lesson from there. Experienced team members find it just as useful, because it fills the gaps that years of learning on the job can leave behind.
Select any "Enrol" button on this page. It opens Best Practice's secure checkout on Kajabi, where you complete payment and your enrolment.
The full course
Give your practice team the whole picture
Bring clarity to the claims, schemes and supports your practice relies on, taught from inside Irish general practice.
Enrol in the Full CoursePaid course, through Kajabi's secure checkout.